SobriumEnglish · Español · Deutsch · Français · Русский
Delete your Sobrium account
You can do it in the app or by email. Either way, everything in the account is deleted.
In the app
Open You, tap the gear at the top right (Settings), scroll to the end and tap Delete my account. It happens at once.
Without the app
Write to info@sobrium.cloud from the address you sign in with and ask for the account to be deleted. We first reply to that address to make sure the request is yours, then delete the account within one month and write back when it is done.
Delete some data and keep the account
Everything you wrote can be deleted one piece at a time, in the app. It goes at once.
- A post: tap the three dots (⋯) next to it, then Delete this post. The replies under it go with it.
- A reply: tap the three dots (⋯) next to it, then Delete this reply.
- A diary entry: open You, then Open the diary, and tap Delete under the entry.
For anything else, write to info@sobrium.cloud from the address you sign in with and say what you want deleted. We answer within one month.
If you have a subscription
Deleting the account does not cancel a Sobrium+ subscription or a monthly donation: the store keeps charging. Cancel it first in Google Play or in your iPhone's settings.
What is deleted
Your profile and sign-in address, counters, diary, posts, comments and photos, and the replies other people left under your posts.
What is kept
From your account, only the record of purchases. If you paid for Sobrium+ or donated in the app, RevenueCat, the service that connects the app with the stores, keeps what was bought and when, under the id of the deleted account. It stays until you ask us to delete it (write to info@sobrium.cloud) or until we stop using RevenueCat.
Nothing else from your account. Three things outlive it for a short time: the service's technical logs, kept for one day; the sign-in emails we sent you, which our email provider keeps for 30 days; and the texts of posts and comments sent for translation, which the translation provider keeps for up to 30 days (up to two years if its safety systems flagged one).